Agent Removal

From the Syxsense Device tab ① highlight the row of the device you want to remove ② and Select the Remove Agent button ③ from the top bar.

 Shift/Control Click allows you to select multiple rows of devices.Drop-down Title

Select the Yes button ① from the upper left of the Remove Agent Dialog

Optionally, maintain a record of the device within the console ②

Optionally, do not allow this device to be discovered by the Syxsense virtual representative in the future ③

After a few minutes, the Syxsense agent will be uninstalled from the endpoints.Drop-down Title

Delete the following locations (if they still exist):

C:\$VcmsTemp$\

C:\Windows\System32\config\systemprofile\AppData\Roaming\Verismic CMS\Data

C:\Windows\System32\config\systemprofile\AppData\Roaming\Verismic CMS\Upgrade\Logs

C:\Windows\System32\config\systemprofile\AppData\Roaming\Verismic CMS\Upload

Delete the following Registries:

HKEY_LOCAL_MACHINE\SOFTWARE\VERISMIC

HKEY_LOCAL_MACHINE\SOFTWARE\VERISMIC\PowerManager\Device

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\VERISMIC

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\VERISMIC\PowerManager\DeviceID

Use the following commands using your distributions Package Manager:

Remove the Syxsense Package (not required for open/SUSE Linux)

sudo (yum/dnf/apt/…) remove SyxsenseResponder

Remove the Syxsense Agent Directory (if not removed by the package manager)

sudo rm -rf /usr/share/SyxsenseResponder

Use the following commands

Unload the Syxsense Service

sudo Launchctl unload /Library/LaunchDaemons/com.verismic.microresponder.plist

Remove the Syxsense Service

sudo rm /Library/LaunchDaemons/com.verismic.microresponder.plist

Remove the Syxsense Agent and Agent folder

sudo rm -rf /Library/Application Support/Verismic