Device Config

• 1 min to read •

Important Information

Locking a device to a site will no longer automatically organize the device should the IP address change.

Prerequisites 

An account that has the 'Endpoint Management' permissions.

Discovery: Device Config

 

Agent Password Protection Protect the Agent from inadvertent uninstall by requiring a password for this action.
File Index

This option allows configuring the files scan process on a device. For the scan process files and folders are indexed and a file database is created on a device.

'Re-index' option allows regenerating this database according to the predetermined time frame:

  • Re-Index Day of week - Select days when you will run re-index: all, none, or a specific day of the week. Once this option is configured you will need to set Re-index Time of day. 
  • Re-index Time of Day - After you have selected days for re-index you will need to specify at what time exactly re-index runs on the selected days.
  • Re-Index interval - This setting is only applied if you don't have 'Re-Index Day of week' enabled. Re-index process can be run every X days and even hours. 
  • Idle index stop time. The indexing process uses resources and takes time to run. This option allows stopping the indexing process after it goes idle.
  • 'Add an exclusion' option allows excluding of either a file, file type, or folder from the scan process. 
Inventory

Allows enabling device fingerprints check to prevent identity theft and/or credit card fraud.

Assign a GUID to a newly discovered device based on the unique device fingerprint.

The Device ID is regenerated after 10 or more hardware changes in the inventory, although the Name of the Device remains the same.

We recommend disabling the 'Unique Device Fingerprint' option to avoid device duplicating.

Remote Control

Configures remote-control session settings.

  • Default video encoding options:
  • Auto
  • Force software only - If you choose this option hardware encoding will be disabled. Can be used only on live devices.
  • Screen Capture options:
  • Auto
  • Desktop Capture. Less effective option. It uses more resources, and it's speed is limited by 10 frames per second. This is used by default on Windows 7
  • Mirror Driver. Capturing screen with mirror driver is a very high-performance method.
  • Disable WebRTC. Web Real Time Communications is an open-source communication technology for mobile and desktop platforms built on APIs that require no plugins. This option is temporally unavailable.
  • User permission required - Set the ability of the logged-on user to accept or deny the remote-control connection.

The possible checkbox values:

 pull from common settings

 always disabled

 always enabled

 

 By default, Global Device Settings are used for Remote Control. Custom device settings supercede the Global Device Settings. If only one option is changed, the others will be pulled in from the global settings.

Site Locking

Locks or unlocks the device to the current site. Devices that are locked to a site will stay assigned to that site even if the IP address of the device changes.

End User Access

Enable a security code that will allow this device to be accessed using an HTML5-supported browser without having to open the Syxsense console.

A unique security code must be entered before the connection is established.

To disable this option, delete the code from the text box and click 'Update'

Blackout Hours

Enable a start and end time when the device will be protected from accidental task deployments.

Hours are taken from the local date and time on the device.  Blackout hours assigned to the device cannot be countermanded by a Task override.

 

 

Last Update: Mar 12, 2024

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