Security Resolve
• 2 min to read •
Security Resolve is a powerful solution, available with the Syxsense Secure and Enterprise licenses that allows you to automatically fix all the system vulnerabilities and misconfigurations right after they're detected during the Security Scan process.
You can fix the vulnerabilities without writing a single line of code, creating a Security Resolve task in the Security subsection on the Vulnerabilities tab.
After a Security Scan reveals some security breaches, for example, unwanted software, enabled autorun, or disabled antivirus, you can automatically remediate them using ready-made and tested resolution workflows in Syxsense Cortex.
For those flaws that can't be automatically fixed, you can find a recommended solution by clicking the View Details link in the summary tab on a specific vulnerability page.
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Important Information This is available with Enterprise licenses. Please, contact your Account manager to upgrade. Security scans can take 30 minutes or longer to complete. We recommend scanning all devices once per week. |
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Prerequisites One or more target devices ready to perform a task A schedule to run the task |
Learn how to create Security Resolve Task Video
Learn how to remediate security vulnerabilities within Cortex Video
Learn how to issue security remediation from within Vulnerabilities section Video (option 1) or Video (option 2)
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From the Tasks menu click Or right-click the vulnerability you would like to fix and choose 'Security Resolve'Drop-down TitleDrop-down Title  |
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Where: Select security flaws on which devices to fix using either Predefined Device Queries, User Defined Device Queries, Device Groups, Specific Devices & Active Directory Targets, or All Devices > Click 'Next' Although groups and queries can be used, we recommend fixing security issues on every device. |
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What: Choose the security issue you wish to fix automatically by selecting it from the list (you can fix flaws only one by one) > Click 'Next' |
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When: Select when you would like your vulnerabilities remediation to run > Click 'Next' You may configure a Maintenance Windows during which a Security Resolve task will be completed, a repeat interval such as 'repeat every Monday' for unsuccessful devices, and the Protect option to ensure the task does not run during important business hours. It's strongly recommended to create a recurring Security Resolve Task with Maintenance Windows. The recommendation is to fix vulnerabilities on all devices on a perpetual basis; the maintenance window provides this level of recurrence with a set task duration. |
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Summary: Review the settings of the task and if configured correctly, click Run Now to save and run the task. |
> Click 'Security Resolve.TroubleshootingTroubleshooting
The list below will highlight some of the possible result statements with resolution.
| Issue/Result Statement | Reason/Resolution |
| 'Not Connected' | The device has a MicroAgent already installed, and it is not responding. The device is offline/not connected to the network. |
| 'Partial success' | The device started the task and completed a scan of some of the updates; however, the device could not complete the task. |
| 'Target device disconnected' | The device started the task target device disconnected before any updates were scanned. |
| 'Lost Connection' | The device started the task but disconnected at any point in the task. Typically shown if target device disconnected before any updates were scanned. |
| 'Not enough free disk space' | The device does not have enough disk space to download the content. Ensure target device has enough disk space and re-attempt deployment task. |
| 'Thread Being Aborted' or any other 'ErrorCode' | The device likely has existing security software that does not trust Syxsense. 3rd party software must be populated with exclusions to trust this solution. |
Last Update: Mar 12, 2024
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