Getting Started

Is this your first time in the console? Learn the basics of the interface in Navigating the Interface.

Learn what advanced settings are available to customize your console even further in the Settings and Configurations section.

Learn what the buttons on our toolbar are used for and how to contact the helpdesk for any technical issues, concerns, or questions in Getting Help

Before using Syxsense Manage, Secure, or Enterprise review network and Antivirus requirements needed by visiting the Requirements and Prerequisites section.

Learn the different methods of implementation to get your Console up and running by visiting the Implementation and Discovery section.

Agent Removal topic describes different methods of removing agents.

Check the Devices section the get familiar with all available actions and tools.

Check the the Inventory, Inventory History and Inventory Scan for a detailed overview.

The management options are Sites, Active Directories, Queries, and Groups and they are represented under the Managed Devices section.

All the information about creating and managing User accounts, assigning User permissions and building account roles is represented in Console Security section of this guide.

Force the offline device to Wake Up by sending it a WakeOn-Lan signal.

Learn how to access the device directly through the Internet with Remote Control option. The connection to this device will be brokered by the Syxsense console.

In addition to directly remote controlling an endpoint you can also manage your devices using a few different console side tools, located in the sidebar of the endpoints tool list:

File Browser - Silently browse the file structure of the device selected.

PowerShell - Advanced. Remote PowerShell terminal with returned response.

Event Viewer - View any of the standard Windows event logs.

Process Viewer - Silently view and control the running processes and services, send silent command line.

WMI Explorer - Advanced. Send custom WMI queries and view the returned results.

Remote Registry - Advanced. When you reinstall software packages, you may want to use a remote registry to check if all the components from the previous package are removed.

Log Viewer - Advanced. View the remote device's Syxsense logs.

Device Quarantine - Instantly quarantine a device from its local network as well as limited Internet access.

Linux Scanner -Task automation tool with a command-line shell.

All these tools and more information can be found in Device Tools section.

Tasks are events that are initiated by the Syxsense Console and are acted out on an endpoint or selection of endpoints. On this page, you can find all of the different types of tasks that can be created in the Syxsense Console.

Want to build flexible timelines for deploying multiple actions? Assign the task to Maintenance Windows schedule.

Learn which reports can be generated by Syxsense and how to modify them to specific requirements in the Reports section of this guide.

Syxsense API has been built for ease of use and functionality. As part of the Enterprise tier of service, Syxsense provides access to pull or push information to and from the console programmatically through our API. Check this section to get instructions on setting up authentication to the API and making calls to the API.

Dashboards allow you to group data according to your needs in the different consoles that can be accessed without the need to log in and out. This section guides efficient customization.

Create a new dashboard either on the home screen or within any top-level areas of the console where you see an existing dashboard and easily modify it when needed with Dashboard Creation and Modification guides.

Add a new widget to a dashboard and turn it into a dynamic actionable task or graph, change its color shape or graphical icon with Widget Creation and Configuration guides.

There are many different Dashboards Widgets to use, here is a full list of all available options.

Navigate the security definitions interface, understand individual patch-level details and patch management process by visiting the Patches page.

Deployment starts with detection. Always be sure to Patch Scan devices before remediation. 

Ready to deploy updates? The Patch Deploy task will scan for all updates chosen in the task wizard and deploy only those that are required.

Learn how to detect security issues on the devices in the corporate network and check out the classification of the detected vulnerabilities by visiting the Security Scan task page.

Learn how to create your own filters to dynamically target patches based on similar attributes and values. Details are available in Patch Queries and Default Queries.

Learn how to create your own containers to statically target patches based on your own selection in Patch Groups.

In this section, you can find a list of your custom patches, all the patches for Windows, Linux, and macOS, as well as a list of available third-party patches grouped by Vendors (Syxsense has an industry-leading library of third-party patches). Check Advanced Patching Options for details.

Custom Patches: Learn how to upload your own content, create detection logic, and scan/deploy. Contact your manager to arrange the training.

Syxsense Cortex page describes the framework and its possibilities. 

Find out what Syxsense Cortex is all about. Check out the Cortex Workflows and their main features.

Learn what Actions you can use in a custom workflow.

Learn how to create a custom workflow in Create a Workflow guide.

Learn how to Approve a Workflow to start Security Resolve task.

Check Mobile Management section to overview all available options for mobile devices.

Find guides for adding Android policies in Android Management section.

Check how to set Apple Configuration Profiles and Apple Applications.

Learn how to create, publish and manage trust evaluations with Zero Trust section.

Syxsense Launchpad allows functions from the Syxsense Console to be called from within a Helpdesk / Service Desk solution (ServiceNow and others).

Increase your license count by purchasing more through the automated process. Subscriptions and Licensing will help.

View our most frequently asked questions in the FAQ section.